DONCHENKO ANNA

Support Manager

CONTACTS

LANGUAGES

Ukrainian
Fluent
English
Upper-Intermediate

TRAININGS

Dnipro University of Technology
Faculty of Construction, Department of Mine Surveying
Bachelor Degree (2019)

Dnipro University of Technology
Faculty of Construction, Department of Mine Surveying
Master's Degree (2020)

Company Position Duration
ISD Data Entry specialist from 01/2019
till 09/2019
A-Bank Customer support from 10/2020
till 12/2020
Zone3000 Customer support from 12/2020
till 01/2021
LAO Ingenieurgesellschaft MBH Leitungsauskunftspezialist from 07/2024
till 10/2024
  • Basic knowledge of HTML, CSS
  • Familiar with bug tracking systems (Jira) and Management tools (TestRail)
  • Basic knowledge of SQL and Data Base Management System (MySQL)
  • Understanding of different testing methods, techniques and types of testing
  • Knowledge of software goals and principles
  • Basic knowledge of software development models
  • Experience in writing of test documentation during software testing course
  • Basic experience of Postman during software testing course